Make a Referral

Refer individuals for supported accommodation across the UK

Submit a Referral
Referral Process

How Referrals Work

We accept referrals from a wide range of organisations and professionals. Our referral process is straightforward and designed to ensure the right individuals are matched with suitable supported accommodation.

Referral Partners

Who Can Refer?

Local Councils & Housing Teams

Housing officers and council teams can refer individuals in need of supported accommodation.

Support Workers & Key Workers

Key workers and support staff working directly with vulnerable individuals.

Charities & Voluntary Organisations

Charitable organisations supporting homeless individuals and those at risk.

Probation Services

Probation officers supporting individuals leaving the criminal justice system.

Mental Health Teams

Community mental health teams and psychiatric services can refer clients with low-level needs.

Drug & Alcohol Services

Substance misuse recovery services and rehabilitation programmes.

Hospitals & NHS Trusts

Discharge teams and hospital social workers planning safe housing post-discharge.

Self-referrals

Individuals can also apply directly — you don't need a professional to refer you.

Eligibility

Referral Criteria

We accept referrals for adults aged 18+ who:

  • Are experiencing homelessness or at risk of homelessness
  • Are care leavers
  • Have low-level mental health needs
  • Are in recovery from substance misuse
  • Are leaving the criminal justice system
  • Are refugees or asylum seekers
  • Are fleeing domestic abuse
  • Need supported accommodation for any other reason

Important Information

  • Referrals are typically reviewed within 24–48 hours
  • We currently have accommodation in Birmingham and Sheffield
  • All referral information is treated as strictly confidential
  • For urgent referrals, please contact us directly
The Process

What Happens After Referral?

1

Referral Received

We review the referral within 24–48 hours

2

Assessment

An initial assessment is carried out to understand needs and risks

3

Matching

The individual is matched with suitable accommodation

4

Move-In

Full induction, support plan, and key worker assigned

5

Ongoing Support

Regular reviews and support throughout the tenancy

Referral Form

Submit a Referral

Please complete the form below with as much detail as possible

Looking for a room or want to offer a property?

Whether you need accommodation, want to refer someone, or have a property to offer — we're here to help.